Our number one priority is that our plants arrive in happy, healthy condition. You never know what adventures a plant can get into making its way to your home! Our plants ship in their nursery grow pot to allow for a safe and comfy ride all the way t
First, lucky them! Second, on our cart page you’ll find an option to add a gift note. You can rest assured that all orders are shipped without pricing information and include directions on how to access our digital Care Library for plant care instruc
The short answer is, no. First, let your plant acclimate to its new environment. Place the plant in the spot you plan to keep it in. Let it settle in for about two weeks. After two weeks, your plant has adjusted—your home’s light levels and temperatu
Tip: Forget the name of the plant? You can find the name of your plant in three places: your order confirmation email, the “Order History” section of your Account page and the packing slip included with your shipment when it arrives.
If your plant arrived healthy but is no longer doing well, reach out to us with photos. We’re happy to help figure out what’s going on. Sometimes plants need a few weeks to acclimate to their new environment: your home or office. However, if your pla
We guarantee your plants will arrive in happy, healthy condition. If not, we replace them for free as part of our 30-Day Customer Happiness Guarantee. It’s natural for live plants to show minor signs of stress after transit but if the damage is beyon
Our line of earthenware planters includes options both with and without drainage holes. Most of our small and medium plants ship in their nursery grow pot to allow for a safe ride to your doorstep. Added bonus: grow pots have drainage holes so you do
For large orders (quantities greater than 25) or corporate gifting inquiries, please fill out our contact form.
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Afterpay, which allows you to pay in installments. Find more information on Afterpay here.
Live plants and small batch pottery will have variations in color, texture, finish, and size. While we make every effort to display our potted plants as accurately as possible, there may be subtle differences from what is displayed online.
Our discount codes can be applied to live plants, faux plants, our blooming collection, and planters. Some restrictions apply to accessories, marked-down products, limited edition sale collections, and products made by third-party vendors (learn more
We carry an assortment of products from independent makers and brands that share our aesthetic, values, and vibe. If your product is from a third party vendor or artisan, the brand’s name will be noted under the product name on the product’s page. Di